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Elements and Performance Criteria

1. Identify critical incident and consequences
   • Critical incident and probable implications are identified and analysed, in accordance with risk management system and workplace procedures
2. Secondary threats from the critical incident are identified and monitored, in accordance with risk management system and workplace procedures
3. Data related to critical incident is evaluated and managed to determine cause consequences and potential responses, in accordance with risk management system and workplace procedures
4. Critical Incident Management team is activated and individual roles and responsibilities are identified and managed, in accordance with risk management system and workplace procedures
5. Implement contingencyand critical incident plan
   • Contingency and critical incident plans are implemented using risk management system documentation and workplace procedures
6. Additional resources are identified, in accordance with risk management system and workplace procedures
7. Alternate strategies to cater for crisis variations are managed in consultation with key stakeholders, in accordance with risk management system and workplace procedures
8. Establish communications
   • Communication links with external authorities are established, in accordance with risk management system and workplace procedures, for coordination of resources
9. Communication with key stakeholders is established to disseminate information, in accordance with risk management system and workplace procedures
10. Supervisecritical incident
    • Critical incident response is managed, in accordance with risk management system, workplace procedures and site requirements
11. Critical incident events and responses are prioritised, related to risk and the needs of stakeholders, in accordance risk management system and workplace procedures
12. Personnel and key stakeholder actions are monitored and managed, in accordance with risk management system and workplace procedures
13. Impact of secondary threats are managed, in accordance risk management system and workplace procedures
14. Contingency and critical incident plans are actioned and managed, in accordance with risk management system policies and workplace procedures
15. Additional resources are directed and managed, in accordance with risk management system and workplace procedures
16. Restoration strategies are monitored, evaluated and adjusted, as required, in accordance risk management system and workplace procedures
17. Document and review criticalincident response
    • Equipment failure or problems are managed, in accordance with risk management system and workplace procedures
18. Critical incident feedback from key stakeholders is analysed and managed, in accordance with risk management system and workplace procedures
19. Critical incident report with alternative preventative measures are distributed to appropriate personnel, in accordance with risk management system and workplace procedures
20. Improvements to critical incident management processes and procedures are managed, in accordance with risk management system and workplace procedures
21. Alternative strategies are identified and analysed, and recommendations are communicated to appropriate personnel, in accordance with risk management system and workplace procedures

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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